AlloMed is an application that provides access to a telemedicine service. You can use these services for yourself or for your children.  

With alloMed you can make an appointment for an online teleconsultation. You can also receive the necessary documents (medical certificate, prescription, treatment plan) directly and securely on alloMed. With alloMed you can consult doctors from home, in the office or even from your vacation spot. 

You can connect your instruments, apps and sensors to alloMed and share the data entered with doctors. They will be able to rely on this data during the teleconsultation and treat you as well as possible. Treatment takes these data into account when doctors consider it medically necessary. 

You can use alloMed as if you were in Switzerland. Since it is an application, it works from anywhere, you just need to have an internet connection.

In mild cases, telemedicine lends itself well to their resolution. Indeed, doctors very often manage to solve the problem by video consultation. If the doctor has any doubts about your state of health, he will let you know immediately and refer you to the emergencies or a specialist. It should be noted that our telemedicine service is not suitable in case of vital emergency, for this please contact 144. 

Allomed complies with the current data protection regulations. All data is encrypted and transmitted securely. To ensure this, alloMed has partnered with big names in the field of cybersecurity.  

AlloMed requires a continuous connection to the internet. Please check your internet subscription to ensure a high data volume.

All you have to do is enter the accesses you created when you registered.

Our customer service center will be happy to answer your questions from Monday to Friday, from 8:00 to 12:00 and from 14:00 to 17:00, through the chat functionality on the website.

These costs are the responsibility of the alloMed user. Please note that use abroad may incur higher rates. Check with your telephone operator about roaming charges.

We recommend updating your smartphone’s operating system to the latest version of alloMed. By enabling automatic updating, you will always have the latest version of the application. If problems persist, please contact our customer service from Monday to Friday, from 8:00 to 12:00 and from 14:00 to 17:00, through the chat functionality on the website.

Teleconsultation is more personalized than a phone call. Depending on the problem to be treated, the video helps doctors make a much more accurate diagnosis.